FOR GENERAL MEDICAL CLINICS

WhatsApp Automation for Medical Clinics

Reduce admin workload and missed appointments. Flowmatix automates patient communication, bookings, reminders, and intake — directly inside WhatsApp.

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24/7 patient replies
Automated reminders
Structured patient intake
Integrations & routing

Clinics are overloaded with repetitive communication

Patients ask the same questions, staff chase confirmations, and bookings slip through the cracks. Manual coordination across phone calls, emails, and chat leads to delays, no-shows, and poor patient experience.

  • Missed calls & slow responses
  • Manual reminders and confirmations
  • Unstructured intake and scattered patient info
  • Staff context-switching between tools

What patients expect today

Instant answers, simple booking, and clear next steps — in the channel they already use: WhatsApp.

Response timeSeconds
Booking flowGuided
IntakeStructured
Follow-upsAutomated

A complete WhatsApp automation system — not a chatbot

Flowmatix orchestrates the entire clinic workflow: qualification → booking → reminders → intake → staff handoff.

AI patient triage
Identify intent, route correctly, and collect the right information.
Automated bookings
Book, reschedule, or cancel with clear confirmation flows.
Reminders & follow-ups
Reduce no-shows with timed reminders and post-visit sequences.
Patient intake
Collect structured data (symptoms, history, consent) before the visit.
Integrations
Connect calendars, CRMs, Sheets, email, and internal workflows.
Staff handoff
Escalate to a human with full context and clean summaries.

How it works

A simple patient journey — fully automated behind the scenes.

1
Patient messages your clinic on WhatsApp
Flowmatix welcomes, understands intent, and guides the conversation.
2
AI qualifies & collects intake data
Automated questions, consent, and structured details — without manual back-and-forth.
3
Booking + reminders + staff handoff
Appointments are confirmed and reminders go out automatically with full clinic context.

Built for general medical clinics

Designed to handle high-volume inbound messages and real clinic workflows.

General practitioners Dental clinics Dermatology Pediatrics Aesthetic clinics Private practices Multi-location clinics

FAQ

Quick answers for clinic operators and decision makers.

It’s more than a chatbot. Flowmatix orchestrates end-to-end workflows: triage, booking flows, reminders, intake collection, and staff handoffs with integrations.

Yes. Flowmatix can guide rescheduling/cancellation flows and keep confirmations structured, so staff doesn’t have to chase messages manually.

Flowmatix is built for integrations (calendar, CRM, Sheets, email, internal workflows). Exact connectors depend on your setup and plan.

You can collect consent before any sensitive data, limit what’s stored, and route data into your approved systems. We’ll align the workflow to your compliance requirements.

Ready to automate your clinic’s WhatsApp workflow?

Book a demo and we’ll map your intake + booking flow to an automated system.

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