WhatsApp Automation.
Powered by AI.
Automated bookings, instant replies, and lead capture — fully set up for your business.
Process
How Flowmatix Works.
WhatsApp Automation for Clinics.
Flowmatix turns WhatsApp into an automated patient assistant for clinics — saving time, reducing staff workload, and increasing conversions.
01
Patient contacts your clinic
Patients send a WhatsApp message to your clinic, just like they already do today.
02
Request is understood automatically
Flowmatix detects intent, language, and required information in real time.
03
Replies and workflows run automatically
Messages are handled instantly — 24/7, in any language — including replies, data collection, and bookings.
04
Your clinic stays in control
You define the rules. Flowmatix works in the background — compliant, reliable, and scalable.
Features
Your WhatsApp Assistant for Clinics.
From first message to booking — fully automated.
Flowmatix automates patient communication on WhatsApp — answering questions, handling bookings, and follow-ups automatically.
24/7 instant replies
Patients always receive an immediate response — even outside office hours.
Multilingual by default
Patients write in any language. The bot replies automatically.
Automated appointment management
Bookings, rescheduling, and cancellations handled automatically via WhatsApp.
Smart reminders
Automatic reminders reduce no-shows and missed appointments.
Secure photo uploads
Patients send required photos directly via WhatsApp — GDPR-compliant.
GDPR-compliant & EU-hosted
Patient data is securely stored on European servers.
Integrates with your workflow
Bookings, patient data, and photos sync with Google Sheets and your tools.
Unlimited messages, zero waiting
Handle unlimited patient messages simultaneously — no queues, no delays.
Built for Clinics. Ready to Use.
Built in Germany. Developed with European data protection standards in mind.
Fully set up for your clinic.
We handle setup, flows, and integrations — no technical work required.
Designed for medical workflows.
From first message to booking, reminders, and photo collection.
GDPR-compliant by design.
Patient data is processed securely and hosted on EU servers.
FAQs
You Have Questions.
We Have Answers.
What are the minimum contract terms?
All plans are month-to-month. You can upgrade, downgrade or cancel at any time; changes take effect at the end of your current billing period.
Are there any one-time setup fees?
No. All fees are fully included in the monthly rate for every plan.
How long does setup take?
Most automations go live within 2–3 business days after we receive your complete onboarding information.
How is patient data secured?
We use AES-256 encryption in transit and at rest. All records reside on GDPR- and KVKK-compliant servers in Germany. Access is protected by OAuth2 and strict role-based permissions.
How do I get support if I need help?
Starter: Email support on business days (Mon–Fri, 9 AM–5 PM), response within 4 hours.
Pro: Includes all Starter features plus WhatsApp support.
Premium: Includes all Pro features plus priority ticket handling.
How do I upgrade mid-month or add extras?
Select your desired add-on (extra patients, languages, locations, GPT-4) in your dashboard. Billing is prorated and appears on your next invoice.