Privacy Policy
1. Controller
The controller responsible for data processing on this website is:
Flowmatix
Owner:
Bastian Barkowski
An der Moorbäke 6
27798 Hude
Germany
Email: info@flowmatix.io
2. Data We Collect
We may collect and process the following personal data:
- Name and email address (via contact forms or newsletter signup)
- Phone number (if provided)
- Message content submitted via forms or WhatsApp
- Technical data (IP address, browser type, date and time of access)
3. Purpose and Legal Basis
We process personal data for the following purposes:
- To respond to inquiries and provide support
- To communicate with users via email or WhatsApp
- To provide and improve our services
Legal basis for processing:
- Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures)
- Art. 6(1)(f) GDPR (legitimate interest in communication and service improvement)
- Art. 6(1)(a) GDPR (consent, e.g. newsletter or WhatsApp contact)
4. WhatsApp Communication
If you contact us via WhatsApp, personal data (such as phone number and message content) will be processed. WhatsApp is provided by Meta Platforms Ireland Ltd.
Data may be transferred to third countries (e.g. the United States). Communication via WhatsApp is voluntary and based on your explicit consent.
5. Newsletter
If you subscribe to our newsletter, we will process your email address solely for sending email communications. Subscription is based on your consent (Art. 6(1)(a) GDPR).
You may unsubscribe at any time.
6. Third-Party Services
Payments are processed by Paddle, which acts as an independent data controller. We may also use hosting providers and technical service providers that process data on our behalf.
7. Data Retention
Personal data is stored only for as long as necessary to fulfill the purposes stated above or as required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Rectification or deletion
- Restriction of processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact: info@flowmatix.io
9. Changes to This Policy
We reserve the right to update this Privacy Policy to comply with legal requirements or changes to our services.
The controller responsible for data processing on this website is:
Flowmatix
Owner:
Bastian Barkowski
An der Moorbäke 6
27798 Hude
Germany
Email: info@flowmatix.io
2. Data We Collect
We may collect and process the following personal data:
- Name and email address (via contact forms or newsletter signup)
- Phone number (if provided)
- Message content submitted via forms or WhatsApp
- Technical data (IP address, browser type, date and time of access)
3. Purpose and Legal Basis
We process personal data for the following purposes:
- To respond to inquiries and provide support
- To communicate with users via email or WhatsApp
- To provide and improve our services
Legal basis for processing:
- Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures)
- Art. 6(1)(f) GDPR (legitimate interest in communication and service improvement)
- Art. 6(1)(a) GDPR (consent, e.g. newsletter or WhatsApp contact)
4. WhatsApp Communication
If you contact us via WhatsApp, personal data (such as phone number and message content) will be processed. WhatsApp is provided by Meta Platforms Ireland Ltd.
Data may be transferred to third countries (e.g. the United States). Communication via WhatsApp is voluntary and based on your explicit consent.
5. Newsletter
If you subscribe to our newsletter, we will process your email address solely for sending email communications. Subscription is based on your consent (Art. 6(1)(a) GDPR).
You may unsubscribe at any time.
6. Third-Party Services
Payments are processed by Paddle, which acts as an independent data controller. We may also use hosting providers and technical service providers that process data on our behalf.
7. Data Retention
Personal data is stored only for as long as necessary to fulfill the purposes stated above or as required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Rectification or deletion
- Restriction of processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact: info@flowmatix.io
9. Changes to This Policy
We reserve the right to update this Privacy Policy to comply with legal requirements or changes to our services.