HOW IT WORKS

From first message to confirmed treatment —
intelligently coordinated.

From first patient message to confirmed booking — guided and structured. Every step reduces administrative workload while keeping medical decisions in your hands.

SYSTEM FLOW

What happens after a patient writes.

A structured workflow — from first message to confirmed booking.

💬
Patient message AUTOMATED
🤖
AI intake AUTOMATED
📷
Consent + photos AUTOMATED
⚕️
Clinic review CLINIC CONTROL
📅
Booking confirmed AUTOMATED
📋
CRM updated AUTOMATED
🔔
Reminders scheduled AUTOMATED
THE PATIENT JOURNEY

5 steps. Structured automation.
Clinical control at every stage.

AUTOMATED
01

Instant patient response

Every inquiry gets an immediate, professional reply — 24/7, in the patient's language. Flowmatix qualifies requests and guides patients through a structured conversation.

AUTOMATED
02

Structured intake & photo collection

Treatment details are gathered and medical photos securely requested. All information is organized inside your clinic workflow automatically.

CLINIC CONTROL
03

Clinical review & human decision

When medical evaluation is required, the case is handed to your team. Staff reviews suitability, communicates recommendations, and approves next steps.

AUTOMATED
04

Automation resumes

After clinic approval, Flowmatix continues — appointment coordination, confirmations, reminders, and follow-ups run automatically.

AUTOMATED
05

Continuous background operations

Conversations, data, and actions sync in real time. Your team focuses on patients — not chat management.

Medical decisions always remain under clinic supervision.

CLINICAL OVERSIGHT

Automation handles repetition.
Your clinic keeps control.

Automated patient communication

Incoming messages are answered immediately, intake data collected, and patients guided through a structured conversation — without staff involvement.

Clinic approval when needed

Medical evaluations, pricing decisions, and treatment approvals are flagged for your team. The system pauses until your clinic confirms.

Structured booking execution

Once approved, bookings are confirmed, calendars synced, deposits requested, and reminders scheduled — all coordinated automatically.

Designed for clinical workflows. No automated medical decisions.

GETTING STARTED

Getting started is guided and simple.

Flowmatix configures everything remotely with your clinic. No technical setup required.

Your clinic only needs to:

Confirm WhatsApp business ownership
Complete a short onboarding form
Join one guided setup session
Most clinics are fully operational within 3–7 business days.
Timing depends mainly on WhatsApp business verification handled during onboarding.
No installation
No technical setup
Guided onboarding included
SETUP

Dedicated WhatsApp AI Line.
Zero Risk to Your Clinic.

To ensure uninterrupted operations, Flowmatix provides your clinic with a dedicated WhatsApp Business API number exclusively for your AI assistant, Nora. Your existing clinic number remains exactly as it is — no changes, no migration, no disruption.

📱

Keep Your Current Number

Your clinic continues using its existing WhatsApp number for calls, staff communication, and ongoing patient conversations. Nothing changes for your team.

🤖

A Separate AI Line for New Patients

Nora operates on a separate official WhatsApp API number, designed specifically for automated patient intake. This allows the AI to:

  • qualify new patient inquiries
  • collect medical photos securely
  • organize consultation requests

without interrupting your daily communication.

No Migration. No Downtime.

There is no need to transfer chat histories or modify your existing workflows. We simply connect a new verified WhatsApp Business API number to your clinic.

Setup typically takes less than 48 hours.

🔒

Built for Medical Privacy

Using a dedicated API channel ensures that patient photos and medical information are handled securely and in compliance with GDPR and modern healthcare data standards.

LIVE DEMO NO SIGNUP

See the full patient experience — live in WhatsApp.

Try the exact patient journey from first message to confirmed booking. No commitment.

✓ No signup required✓ Under 2 minutes✓ Real patient workflow

Most clinics understand Flowmatix within the first conversation.

Live Demo

Try Flowmatix Now

Scan with your phone — instant demo

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